Merqi
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Platform

The whole system, not a monthly email.

A dashboard, a matched catalogue, per-retailer channels, optimisation metrics and a live alert queue — reading every retailer and marketplace page daily, and naming the seller holding each buy box.

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How it works

Three steps, run continuously.

There is nothing to install and nothing to connect. You send a reference list.

Collect

Marketplaces, retailer own-shelves, and any page you ask us to add — read as a shopper sees them.

Match

Every listing tied to your references on product title and SKU, with uncertain rows flagged.

Attribute

Who holds the box, what they charge, and how far under your reference they sit.

Matching

How a shelf becomes a row you can act on.

We read every listing on every retailer we cover, decide which ones are yours, tie them to a reference, then resolve who holds the box and at what price. Each step narrows the set, and every row that survives carries its own evidence.

Uncertain matches never merge silently — they wait in Candidates for confirmation.

Diagram: pages read narrow to candidates, then matched listings, then attributed rows.

The Merqi dashboard: hold rate, boxes lost, active retailers and listings monitored, with 90-day trends

The dashboard

What moved since the last scan.

One screen for the cycle: price changes, boxes won and lost, and new sellers on your references.

Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

The optimisation view in Merqi: contested listings with the seller holding each buy box, above the coverage-gap table

Optimisation view

Everything contested, ranked.

Every listing where the box is in play, who holds it and what they charge — sorted so the worst row is the first row. The same screen lists the references carried nowhere at all.

Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Priority

Worked in the order that costs you money.

A queue is only useful if the top of it is the most expensive thing happening. Boxes lost come first because the sale is going elsewhere as you read. Availability next, because the traffic is already arriving. Price dispersion last — it is the slowest to hurt and the hardest to unwind.

Diagram: alert priority in order — buy box lost, then availability, then price dispersion.

The alerts queue in Merqi, filtered to one retailer, showing buy-box-lost and out-of-stock alerts

Alerts

Buy boxes lost, then availability, then price.

One queue, in the order that costs you money. Every alert carries the listing, the seller and the actions — acknowledge, hand off, resolve.

Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

What you log into

Seven screens, one scan underneath.

This is the product. The monthly report and the Excel export are printed from it. Each screen has its own page.

Home Buy-box hold rate, boxes lost, active retailers and listings monitored, with 90-day trends and what needs attention. The Home screen Catalog Every reference you sell, with its median price, how many retailers carry it and how much of that is in stock. The Catalog screen Channels Per-retailer coverage: what each retailer carries, holds and charges, read one shelf at a time. The Channels screen Optimisation Every contested box with the seller holding it, biggest price movers, most price-fragmented references and the coverage-gap table. The Optimisation screen Candidates Listings we believe are yours, waiting on confirmation before they enter the ledger. The Candidates screen Alerts Boxes lost, then availability, then price dispersion — each with the listing, the seller and actions to acknowledge, hand off or resolve. The Alerts screen Reports The monthly distribution report and an Excel workbook of every row behind it. The Reports screen

Channels

One shelf at a time, not one average.

A catalogue-wide hold rate hides which retailer is the problem. Channels reads each shelf on its own — what it carries, what you hold, what is contested and what it does not stock at all — so a conversation with one retailer starts from that retailer's own numbers.

Proportions shown are illustrative shape. Your figures come from your own scan.

Chart: per-retailer coverage, each shelf split into references held, contested and absent.

In motion

The alert queue, working.

Filtering to one retailer, opening a contested row, handing it off. Recorded in the product, not a mockup.

Merqi alerts queue being filtered to one retailer and worked through, showing buy-box-lost and out-of-stock rows with the action on each

Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

The three screens

Optimisation, Channels, Catalog.

The three views your teams open every day.

Merqi Optimisation screen being worked through, each row naming the seller holding the buy box and the gap to reference price

Optimisation

Every contested box with the seller holding it, the biggest movers, and the coverage-gap table below.

Merqi Channels screen for one retailer showing references carried, price position against the market median, stock reliability and buy-box win rate

Channels

One shelf at a time: SKUs carried, price position, stock reliability, buy-box win and what is out of stock.

Merqi catalog being scrolled, showing each reference against the listings found for it and the price spread across retailers

Catalog

Every reference against every listing found for it, with min, median and max across retailers.

Hover a panel to play its recording. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Monitoring

What a month of monitoring looks like.

Buy-box hold rate

Chart: buy-box hold rate across the month, rising from about 70% to about 88%.

Alerts by kind, by week

Chart: alert volume by week, split by kind — boxes lost, availability, price dispersion and rogue sellers.

From the July report. Buy-box hold rate rose from 70% to 88% across the month. Placeholder — the weekly alert series is illustrative shape only, pending a cleared cycle. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Method

How the data is produced.

How listings are matched

Listings are tied to your catalogue on product title and SKU, retailer by retailer.

Accuracy and what we flag

98–99% on matched listings. Low-confidence rows are flagged in the deliverable, never hidden from it.

Compliant by design

Merqi observes and reports the shelf. Monitoring and reporting are lawful across every market we cover.

Seen in use

What it found on a real catalogue.

One client account — 4,196 listings across 78 retailers — and the leaks the first scans turned up. Catalogue size is unlimited; this is simply the account we can show.

The H.Koenig case study The real counts, the charts behind them, and how the system was built with their teams. Read the case study A sample report The monthly document and the Excel workbook behind every figure in it. See a sample report A free listings audit Send a handful of references and we report what is happening on them within two days, at no charge. Get a free audit

Twenty minutes is usually enough to know.

Twenty minutes on what is happening across your retailers. Or start with a free audit of a handful of your own listings — completely free, and back with you within two days.

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Merqi
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Somebody else is setting your price on six retailers.

Merqi is the enterprise platform that tracks who sells your products, who holds the buy box, and at what price — across the retailers and marketplaces you actually sell through.

Retailers monitored

The problem

Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.

They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.

Undercutting is only the visible half. The rest of the damage never announces itself.

And it is never just one thing

Seven ways your distribution leaks.

A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.

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What it costs you

Why one row matters

Four in five sales never see a second seller.

The featured offer is not a ranking, it is the default. The other sellers sit behind a link most shoppers never open, and on mobile they are not on screen at all. So when someone else holds the box on your listing, the page still converts — for them, on your product, at a price you did not set.

What a lost box actually costs

The size of the prize

10–30%+

revenue our clients can recover

The margin is already yours. Somebody else is taking it.

Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.

See what one scan cycle found

Indicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.

How it works

Three workflows, one ledger.

Every finding starts as a row in the same scan. What changes is the question you bring to it.

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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

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What you get

Everything happening on other people's shelves.

The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.

See everything the platform reads

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On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.

July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Case study and research

What the scans keep turning up.

One client's ledger, and the two questions every brand asks once they have seen it.

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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Go deeper

The rest of it, in detail.

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The monthly newsletter.

The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.

We’ll use your details to respond to this request. See our Privacy Notice.

Twenty minutes on your shelves. Then decide.

Twenty minutes is usually enough to tell whether Merqi has anything to say about your shelves. Or send us a handful of listings first and we will scan them, completely free, with the findings back inside two days.
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No sheets in this export yet.

A workbook is generated at the end of each scan cycle. The first one appears here once your first scan completes.

Get a free audit of your listings

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We’ll use your details to respond to this request. See our Privacy Notice.

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Buy-box hold rate

Alerts by kind, by week

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Twenty minutes is usually enough to know.

Twenty minutes on what is happening across your retailers. Or start with a free audit of a handful of your own listings — completely free, and back with you within two days.
Book a demo