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Platform · Reports
The platform holds the evidence. The monthly report states the case: what changed, what it cost, and what to do about it, in language that can be forwarded to a distributor without rewriting.
The screen
What changed since the previous cycle, where buy boxes were lost and to whom, and where you are not listed at all. Written prose with the underlying rows behind every claim, and the full workbook attached, so any figure can be checked rather than accepted.
Platform shown through a client account, with permission, for data demonstration purposes.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
In the document
Written for someone who has not opened the platform this month.
The movements that matter this cycle, in prose, with figures inline rather than in an appendix.
One client cycle recorded 575 lost buy boxes across 86 active retailers.
The contested listings, the sellers holding them, and the distance below your reference price.
Named and dated, so the row withstands a distributor disputing it.
Retailers stocking your category and none of your products — the section with no alert behind it.
Frequently the section a commercial director acts on first.
Every row behind every figure, as clean Excel, so your analysis begins where ours ends.
Eleven sheets in one file, with headers structured for pivoting.
The sellers appearing most frequently across the cycle, and how many of your products each holds.
A seller recurring month after month is a supply route rather than a coincidence.
Coverage the scan could not reach this cycle, stated rather than left as a silent omission.
A report that declares its own limits is the one that survives verification.
Structure
The same structure every cycle, so it can be read by comparison rather than from scratch.
| Page | Contents | Audience |
|---|---|---|
| One | Position and what changed this cycle | Commercial leadership |
| Two | Contested listings and the sellers holding them | Commercial and account teams |
| Three | Retailers not carrying your products | Commercial and category teams |
| Attached | Eleven-sheet workbook of every underlying row | Analysts and distributors |
Platform shown through a client account, with permission, for data demonstration purposes.
In practice
It is written to be sent to a distributor or a retailer buyer as it stands, without being rewritten first.
No figure appears that cannot be traced to a captured page reading on a stated date.
Nobody has to remember to open the platform at month end for the analysis to exist.
Twelve reports describe a year of distribution, which no dashboard can reconstruct after the fact.
Platform shown through a client account, with permission, for data demonstration purposes.
Related
The report is assembled from these screens.
The problem
Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.
They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.
Undercutting is only the visible half. The rest of the damage never announces itself.
And it is never just one thing
A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.
Why one row matters
The featured offer is not a ranking, it is the default. The other sellers sit behind a link most shoppers never open, and on mobile they are not on screen at all. So when someone else holds the box on your listing, the page still converts — for them, on your product, at a price you did not set.
What a lost box actually costsThe size of the prize
10–30%+
revenue our clients can recover
Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.
See what one scan cycle foundIndicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.
How it works
Every finding starts as a row in the same scan. What changes is the question you bring to it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
What you get
The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.
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On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.
July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Case study and research
One client's ledger, and the two questions every brand asks once they have seen it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Go deeper
The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.
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Platform shown through a client account, with permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Hover a panel to play its recording. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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A workbook is generated at the end of each scan cycle. The first one appears here once your first scan completes.
Get a free audit of your listings{{ exportSheet.footnote }}
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Buy-box hold rate
Alerts by kind, by week
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