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Platform · Optimisation

Contested listings, ranked by what they cost.

Optimisation is the working screen for commercial teams. It lists every product where another seller holds the buy box, names that seller, shows the price they are winning at, and orders the list by revenue at risk rather than by discount percentage.

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The Merqi Optimisation screen: contested listings with the seller holding each buy box, above the coverage-gap table

The screen

A prioritised list, not a summary.

Contested listings appear at the top, ordered by the revenue each one puts at risk. The coverage table below shows retailers that stock your category but none of your products. Both sit on one screen because both are decisions about where a team spends the week.

Platform shown through a client account, with permission, for data demonstration purposes.

Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

The decisions it supports

Three questions, answered in order.

01

Which listing costs the most?

Revenue at risk, not discount depth. A 40% reduction on a €12 accessory matters less than 8% on a €400 product holding the buy box on your highest-volume listing.

02

Who holds the buy box?

The seller as a customer sees them, with every other product of yours they list. One operator running eight storefronts is a single commercial conversation, not eight separate ones.

03

What is the next action?

Each row shows the price to match, the reference price it undercuts, and whether the seller is an authorised distributor or one you have no relationship with.

Why the ranking matters

The order of the list is the product.

An unordered list of problems cannot be worked. Optimisation groups open items by category of loss and sizes each group, so a team can direct a week at the largest one. On one client channel the ranking placed price dispersion four times above lost buy boxes — the opposite of what the team expected.

Open item counts from a single export file, one retailer, 28 August 2026, so the categories are directly comparable. Across the whole account the same scan recorded 575 lost buy boxes over 86 retailers.

Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Chart: open alert counts on one channel for one day — 157 price dispersion, 36 buy boxes lost, 27 unbuyable pages, 1 duplicate listing.

On each row

Six fields on every contested listing.

Enough to act without opening another screen, and enough to send to a distributor without rewriting.

The winning seller

Named as a customer sees them on the listing, not as an internal account identifier.

Ownership is read from the captured buy-box timeline rather than inferred from price.

Revenue at risk

The gap between the winning price and your reference price for that market, in currency.

A figure a commercial team can take into a negotiation, rather than an index.

Date it changed

When the buy box moved and how long the current seller has held it.

Measured against the previous scan, not a monthly average.

That seller's full footprint

Every other product of yours the same seller lists, across every retailer monitored.

This is what turns a single listing into an identifiable supply route.

Whether it was contestable

If your own offer was out of stock, the buy box could not have been won this cycle.

Availability and price are reported separately because they require different actions.

Coverage gaps

Retailers stocking your category and none of your products — the loss that generates no alert.

No event occurred on these retailers, which is precisely why they go unnoticed.

Fields and columns

The columns on screen.

Six columns, each sortable, each present in the export.

Column Contents Purpose
Product Your SKU and product name Matched on title and identifier
Retailer The retailer the listing sits on Identifies the account to contact
Buy-box seller The winning seller's storefront name Never an internal identifier
Winning price What a customer pays today In the market's own currency
Gap to reference Distance below your reference price The figure a negotiation turns on
Last captured When the page was last read So no figure is quoted stale

The default sort is revenue at risk. The sort criterion is stated on screen rather than implied, so a team can change it deliberately.

In practice

How a commercial team works the list.

Work the top of the list

The total is context. The first ten rows are the week's work, and the default ordering makes that true without any filtering.

Group by seller before acting

Multiple rows usually resolve to one operator. Addressing the operator closes all of them; addressing rows individually closes none permanently.

Separate authorised from unauthorised

A distributor undercutting your reference price is a contract discussion. A seller with no supply relationship is an enforcement question.

Export before the meeting

The screen exports with your filters applied, so dated evidence reaches the meeting instead of a screenshot.

Platform shown through a client account, with permission, for data demonstration purposes.

Twenty minutes is usually enough to know.

Twenty minutes on what is happening across your retailers. Or start with a free audit of a handful of your own listings — completely free, and back with you within two days.

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Merqi
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Somebody else is setting your price on six retailers.

Merqi is the enterprise platform that tracks who sells your products, who holds the buy box, and at what price — across the retailers and marketplaces you actually sell through.

Retailers monitored

The problem

Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.

They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.

Undercutting is only the visible half. The rest of the damage never announces itself.

And it is never just one thing

Seven ways your distribution leaks.

A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.

The size of the prize

10–30%+

revenue our clients can recover

The margin is already yours. Somebody else is taking it.

Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.

See what one scan cycle found

Indicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.

How it works

Three workflows, one ledger.

Every finding starts as a row in the same scan. What changes is the question you bring to it.

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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

What you get

Everything happening on other people's shelves.

The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.

See everything the platform reads

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On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.

July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Case study and research

What the scans keep turning up.

One client's ledger, and the two questions every brand asks once they have seen it.

Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.

Go deeper

The rest of it, in detail.

The monthly newsletter.

The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.

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Twenty minutes on your shelves. Then decide.

Twenty minutes is usually enough to tell whether Merqi has anything to say about your shelves. Or send us a handful of listings first and we will scan them, completely free, with the findings back inside two days.

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No sheets in this export yet.

A workbook is generated at the end of each scan cycle. The first one appears here once your first scan completes.

Get a free audit of your listings

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Buy-box hold rate

Alerts by kind, by week

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Twenty minutes is usually enough to know.

Twenty minutes on what is happening across your retailers. Or start with a free audit of a handful of your own listings — completely free, and back with you within two days.

Book a demo