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Why it matters
Marketplaces reward one strong page per product. A duplicate takes your reviews, your search ranking and your traffic and divides them in two — and the half you do not control has whatever photography, description and specification whoever made it felt like using. It has its own buy box, and you are not in it.
Duplicate detection was built with a client whose team kept finding pages nobody at the brand had created.
Diagram: one product's reviews, ranking and traffic split across two pages, the second built by a seller you never appointed.
How the revenue leaks
The damage is structural rather than a single lost sale, which is what makes it so slow to notice.
Most marketplaces will merge or remove a duplicate once it is evidenced. The hard part is finding it.
Diagram: the four stages by which this problem turns into lost revenue.
What we report
Enough to raise a merge or takedown with the marketplace.
Matched to your catalogue on title and SKU.
Uncertain matches are flagged, never merged silently.
The seller holding the box on the duplicate page.
Which is nearly always the seller who built it.
First seen, so you can act before it accumulates reviews.
A duplicate is far easier to remove in week one than in year one.
In the platform
Every reference against every listing found for it — including the ones you did not create.
How the data is producedPlatform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
The problem
Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.
They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.
Undercutting is only the visible half. The rest of the damage never announces itself.
And it is never just one thing
A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.
Why one row matters
The featured offer is not a ranking, it is the default. The other sellers sit behind a link most shoppers never open, and on mobile they are not on screen at all. So when someone else holds the box on your listing, the page still converts — for them, on your product, at a price you did not set.
What a lost box actually costsThe size of the prize
10–30%+
revenue our clients can recover
Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.
See what one scan cycle foundIndicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.
How it works
Every finding starts as a row in the same scan. What changes is the question you bring to it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
What you get
The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.
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On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.
July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Case study and research
One client's ledger, and the two questions every brand asks once they have seen it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Go deeper
The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.
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Platform shown through a client account, with permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Hover a panel to play its recording. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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A workbook is generated at the end of each scan cycle. The first one appears here once your first scan completes.
Get a free audit of your listings{{ exportSheet.footnote }}
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Buy-box hold rate
Alerts by kind, by week
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