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By problem
Each is the same monthly scan read a different way — and each has its own page explaining how the revenue actually leaks.
Somebody else takes the add-to-cart on your own listing, at a price you did not set.
Four in five marketplace sales never see a second seller.
Sellers you never appointed, selling stock you did not knowingly supply them.
Named, dated, and traceable back to a supply route.
Shelves carrying your category and none of your products — the silent leak.
No alert fires, because nothing went wrong. Nothing happened at all.
A second page for one product, splitting your reviews, ranking and traffic.
With its own featured offer, which is not yours.
Live pages nobody can order from, still consuming the traffic you paid for.
And the box does not come back when you restock.
What your products actually sell for, and how to hold your position in each market you sell in.
One evidence base, read against whichever rules apply in each market you sell in.
What you agreed against what the shelf actually did — funded promotions, price positions, listing commitments.
Five retailers funded, and the record of which two delivered.
One ledger
Nothing here is a separate product or a separate fee. The same rows answer the buy-box loss, the rogue seller, the empty shelf and the distributor meeting at the end of all of them.
Method
Listings are tied to your catalogue on product title and SKU, retailer by retailer.
98–99% on matched listings. Low-confidence rows are flagged in the deliverable, never hidden from it.
Merqi observes and reports the shelf. Monitoring and reporting are lawful across every market we cover.
The problem
Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.
They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.
Undercutting is only the visible half. The rest of the damage never announces itself.
And it is never just one thing
A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.
Why one row matters
The featured offer is not a ranking, it is the default. The other sellers sit behind a link most shoppers never open, and on mobile they are not on screen at all. So when someone else holds the box on your listing, the page still converts — for them, on your product, at a price you did not set.
What a lost box actually costsThe size of the prize
10–30%+
revenue our clients can recover
Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.
See what one scan cycle foundIndicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.
How it works
Every finding starts as a row in the same scan. What changes is the question you bring to it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
What you get
The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.
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On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.
July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Case study and research
One client's ledger, and the two questions every brand asks once they have seen it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Go deeper
The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.
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Platform shown through a client account, with permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Hover a panel to play its recording. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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A workbook is generated at the end of each scan cycle. The first one appears here once your first scan completes.
Get a free audit of your listings{{ exportSheet.footnote }}
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Buy-box hold rate
Alerts by kind, by week
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