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Platform · Candidates
Matching runs on product title and identifier. Anything below the confidence threshold stops here rather than entering your catalogue, because a queue of uncertain matches is more useful than a catalogue that cannot be relied on.
The screen
Each candidate shows the page found, the product it is believed to match, and the reason the match is uncertain. Confirming it adds the listing to Catalog; rejecting it removes it from future consideration. Either answer improves matching for every subsequent scan, so the queue becomes shorter over time rather than longer. Most accounts see it empty in a normal week and populated only after a coverage change.
The listing as it appears on the retailer, linked so it can be read directly rather than taken on trust.
The product it is believed to be, and the signals the match was made on.
Your decision is final, and the correction is applied to how subsequent scans match.
Platform shown through a client account, with permission, for data demonstration purposes.
The workflow
The queue is normally empty. It fills when a retailer is added or a marketplace alters its page structure.
Every candidate links to the live page, because the retailer is the only place the answer exists.
A rejection is as valuable to the matching as a confirmation, and costs nothing to record.
It requires product knowledge rather than platform knowledge, so it need not wait for one person.
Why a review queue
A silently incorrect row is worse than one that declares its uncertainty, particularly in a document going to a distributor.
Uncertain matches are marked in the deliverable rather than discarded or quietly included.
A report that states its own uncertainty withstands being questioned.
A page created on your product by a third party frequently arrives as a candidate before anything else detects it.
Which is the least expensive point at which to have it removed.
Rejecting a candidate removes it from future consideration; confirming one trains the match.
The queue contracts as the account matures rather than growing with it.
When a retailer is added, its first pass is held as candidates before it contributes to any figure.
So a new retailer cannot distort your reporting on day one.
A listing joins the figures on other screens only once it is confidently matched or confirmed by you.
Which is what makes a figure on Optimisation defensible in a negotiation.
Related
Candidates feeds Catalog. These screens read from it.
The problem
Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.
They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.
Undercutting is only the visible half. The rest of the damage never announces itself.
And it is never just one thing
A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.
Why one row matters
The featured offer is not a ranking, it is the default. The other sellers sit behind a link most shoppers never open, and on mobile they are not on screen at all. So when someone else holds the box on your listing, the page still converts — for them, on your product, at a price you did not set.
What a lost box actually costsThe size of the prize
10–30%+
revenue our clients can recover
Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.
See what one scan cycle foundIndicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.
How it works
Every finding starts as a row in the same scan. What changes is the question you bring to it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
What you get
The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.
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On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.
July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Case study and research
One client's ledger, and the two questions every brand asks once they have seen it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Go deeper
The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.
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Platform shown through a client account, with permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Hover a panel to play its recording. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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| {{ r.retailer }} | {{ r.market }} | {{ r.categories }} | {{ r.buybox }} | {{ r.refresh }} | {{ r.added }} |
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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A workbook is generated at the end of each scan cycle. The first one appears here once your first scan completes.
Get a free audit of your listings{{ exportSheet.footnote }}
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The link may be old, or we may have moved it. Nothing is broken on your side.
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Buy-box hold rate
Alerts by kind, by week
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