Find who took the box
- Every listing where another seller holds the buy box
- The winning price, against your reference price
- The seller named as the shopper sees them, not an account ID
The problem
Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.
They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.
Undercutting is only the visible half. The rest of the damage never announces itself.
And it is never just one thing
A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.
Someone else wins the add-to-cart on your own listing. Their price, their customer, your product — and the sale never appears in your channel data, because as far as the retailer is concerned it was never yours to lose.
What it costs youTrading on stock you did not knowingly supply, with no warranty and nothing to protect.
What it costs youRetailers carrying your category and not your products. Revenue you never had a chance at.
What it costs youDuplicate pages built on your references, splitting your reviews and your ranking in half.
What it costs youLive pages nobody can order from. The traffic still arrives and converts for nobody.
What it costs youWhere price sits against your policy, per seller, per retailer — and the lever you have in that market.
What it costs youYou funded a price the shopper never saw. Late starts, skipped retailers, and a mechanic written off as a failure.
What it costs youWhy one row matters
The featured offer is not a ranking, it is the default. The other sellers sit behind a link most shoppers never open, and on mobile they are not on screen at all. So when someone else holds the box on your listing, the page still converts — for them, on your product, at a price you did not set.
What a lost box actually costsChart: about four in five marketplace sales go through the featured offer; the remainder reach shoppers who open the other-sellers list.
The size of the prize
10–30%+
revenue our clients can recover
Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.
See what one scan cycle foundIndicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.
How it works
Every finding starts as a row in the same scan. What changes is the question you bring to it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
What you get
The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.
See everything the platform readsEvery third-party seller on your references, named as the shopper sees them.
Store names, not account IDs — so the name in the report is the name you can raise with your distributor.
Buy-box attribution on every listing we can read, with the winning price against your reference.
Standing is read from the captured ownership timeline, never inferred from price.
Shelves that carry your category but not your products.
Kept apart from out-of-stock rows — two problems, two fixes.
The gap between your reference and what a shopper actually pays.
Reported as a percentage, dated, per listing.
A dashboard, catalogue, per-retailer channels, the optimisation view and a live alert queue — logged into daily.
The monthly report and the CSV come out of it. They are an output, not the product.
On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.
184 boxes still lost at month end
4,196 listings monitored
78 active retailers
July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Case study and research
One client's ledger, and the two questions every brand asks once they have seen it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Go deeper
The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.
We’ll use your details to respond to this request. See our Privacy Notice.
The problem
Right now, a seller you never appointed a reseller with your stock a marketplace trader an account you cannot name somebody undercutting you is costing you revenue and losing you customers.
They win the sale on a listing you built, to a customer who believes they bought from you. If that order arrives late, damaged or grey-market, you lose a customer and the revenue both — and neither ever appeared in your channel to begin with.
Undercutting is only the visible half. The rest of the damage never announces itself.
And it is never just one thing
A lost buy box is the one you can see. Merqi reads all seven on the same scan, so the damage you have not noticed shows up beside the damage you have.
Why one row matters
The featured offer is not a ranking, it is the default. The other sellers sit behind a link most shoppers never open, and on mobile they are not on screen at all. So when someone else holds the box on your listing, the page still converts — for them, on your product, at a price you did not set.
What a lost box actually costsThe size of the prize
10–30%+
revenue our clients can recover
Every buy box lost to an unauthorised seller is a sale made at a price you did not set, on a listing you paid to build. Recovering those listings, closing the coverage gaps and holding distributors to their terms is where the range above comes from.
See what one scan cycle foundIndicative range. What Merqi recovers for your catalogue depends on how many of your listings are contested and how far price has drifted — the first report tells you which.
How it works
Every finding starts as a row in the same scan. What changes is the question you bring to it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
What you get
The first two are what most brands come for. The rest is what they did not know they were missing — and the platform they read it all in.
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On one client account, Merqi reads 4,196 listings across 78 active retailers every day and names every seller holding a box that should have been theirs. Catalogues are unlimited — this is one brand’s shelf, not our ceiling.
July 2026 monitoring cycle, as of 31 July. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Case study and research
One client's ledger, and the two questions every brand asks once they have seen it.
Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
Go deeper
The latest intel on how buy boxes are set, new legislation across the jurisdictions we cover, how to enforce MAP legally, and breakdowns on dealing with rogue sellers — and how to approach each of them using the right ecommerce intelligence.
We’ll use your details to respond to this request. See our Privacy Notice.
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Platform shown through a client account, with permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Hover a panel to play its recording. Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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Platform shown through the H.Koenig account, with H.Koenig's permission, for data demonstration purposes.
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A workbook is generated at the end of each scan cycle. The first one appears here once your first scan completes.
Get a free audit of your listings{{ exportSheet.footnote }}
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Buy-box hold rate
Alerts by kind, by week
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